Patient Information

Welcome New Patients

Preparing for Your First Visit

Preparing for Your First Visit

Welcome to our clinic. Our goal is to provide excellence in digestive care while making your experience a seamless one. 

You have been referred to our clinic by your primary care provider or other specialist for a specific GI complaint or screening.

You may find it helpful to review the health information link below to learn more about your condition and  to learn more about our services, exams and procedures.

We look forward to seeing you!

Preparing for Your First Visit

Preparing for Your First Visit

Preparing for Your First Visit


Your first appointment may be either a 1st Consultation or you may be booked directly for a procedure.

For Consults:

If your 1st appointment is a consult, there is no preparation required for your first clinic appointment. It is a consultation only and will take approximately 30-60 minutes. 

For Procedures and/or tests:

You will be advised if you are going to need detailed exams or procedures. You will be told if you need to limit your food intake or not drink anything or avoid taking certain medication before you come to the clinic for your exam or procedure. Be sure to follow these instructions, because you will find that if you do not follow them, the results of the tests could be invalid and, in some cases,, you may have to repeat the procedure.

Confirming your Appointment

Please call our office to confirm your appointment up to 

  • Two (2) weeks prior to your scheduled appointment.
  • If you do not confirm your appointment, it will automatically be cancelled.  

What to bring to your first appointment?

1. List of your current medications

2. BC Care Card

3. If you do not speak English or have difficulty communicating, you are encouraged to bring a translator.

4. If you are a Liver Patient and are coming in for a consultation, you MUST fast for 2-hours prior to your appointment.

What to expect after your First Visit...

A single visit may not resolve the issue; you will need to book another appointment, or more than one, as a follow-up. The follow-up appointments are typically much shorter than the initial one or more detailed based on your medical condition. 

Cancellation Policy (No Shows)

Preparing for Your First Visit

Cancellation Policy (No Shows)


We strive to provide excellent care for our patients. In order to do so effectively and efficiently, we have developed an appointment system that sets asides ample time for a patient.
"No-shows", and late cancellations inconvenience those patients who need access to our specialists in a timely manner. In an effort to reduce the number of such occurrences, we have implemented  the following:


No Show/Cancellation Policy:

  • We request you give our office a minimum of three (3) business days notice in the event you need to reschedule or cancel your appointment. 
  • If you miss an appointment and do not contact us with at least 3 days prior notice, we will consider this a missed appointment and charge a fee of $200

Cancellation Policy (No Shows)




Patient Education & Procedures


This section will provide useful information to assist you to prepare in readiness for your specific procedure.


Health Information Links

Colon Cancer Screening

Screening is recommended for asymptomatic women and men ages 50 to 74 living in BC. 

 Colon cancer is one of the most commonly diagnosed forms of cancer, affecting 1 in 6 people in British Columbia. In its early stages, there are often no symptoms- which is why screening is so important. Screening can detect the early warning signs of colon cancer and save your life.

Colon cancer screening saves lives in 2 important ways:

  • Screening can prevent colon cancer by finding and removing polyps before they turn into cancer. Polyps are small growths that can develop in the colon or rectum, often with no symptoms in early stages of growth.
  • Screening can find cancers early. Early detection means more treatment options and better outcomes.

Helpful Organizational Links


Canadian Digestive Health

Crohn's and Colitis Canada

Canadian Celiac Organization

The Gastrointestinal Society

Canadian Digestive Health